PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE.
This Website is operated by Monster Futsal. By accessing or using Monster Futsal Website or services, or the mobile versions of either, (collectively the “Website”) you signify that you have read, understand and agree to be bound by these Terms of Use (“Terms of Use” or “Agreement”) and any other applicable law, whether or not you are a registered member of Monster Futsal. Monster Futsal may change these Terms of Use at any time, effective upon its posting to the Website. Read through any changes, and if you don’t agree to them, please stop using the Website. If you continue to use our Website you will be deemed to have accepted the updated Terms, except to the extent prohibited by applicable law.
ABOUT US
Monster Futsal is a business incorporated in Malaysia, Companies Commission of Malaysia number 201803387797 (002909170-V).
REGISTRATION
You will need to register with Monster Futsal to place an order for products through this website. If any information provided by you is untrue, inaccurate, not current or incomplete or if we suspect that any information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate your use of the Website or your account.
If you are under 18, we ask that you get your parents or legal guardians’ permissions before completing your account registration. You must gain the bill payers permission before you place an order online. By continuing to use this Website and any of the services offered, you are confirming that you have received the consent of a parent or legal guardian.
COPYRIGHT
All present and future copyright, design rights, unregistered designs, database rights, registered and unregistered trade, and any other present and future intellectual property rights and rights in the nature of intellectual property rights existing in and to the Website including content published on them such as text, graphics, logos, banners, images, buttons, underlying source code and software, are owned by us or the applicable licensor. Nothing in these Terms shall be construed as an assignment to you of any such intellectual property rights. Any use (including copying, reproduction, duplication, transmission, or display of the content of this Website, without our express written permission) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited. Permission is granted to electronically copy, and to print in hard copy, portions of the Website for the sole purpose of placing an order with us or using the Website as a shopping resource. Any other use of materials on this Website without the prior written permission of Monster Futsal is strictly prohibited.
COPYRIGHT INFRINGEMENT
If you believe that Copyright Infringement has occurred, please provide as much evidence as you are able and send it to us at monster.futsal.my@gmail.com. Please include enough information to allow us to contact you upon receiving your request.
USER-SUPPLIED CONTENT
You may submit material to Monster Futsal in the form of comments, questions, suggestions or the like and these communications will be treated as, non-confidential and non-proprietary. In doing so you waive your right to claim material infringement, including the right to approve the way in which Monster Futsal uses such material. Material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty-free basis by Monster Futsal anywhere in the world in any media.
This does not relate to personal data that you submit to us, details on how we process your personal information can be found in our Privacy Policy.
PRIVACY
We process information about you in accordance with our Privacy Policy. By using our Website you consent to such processing and you warrant that all data provided by you is accurate.
SITES USAGE
You agree that you will only use our Website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. You agree that you will not use this Website to implement software viruses, code, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this Website.
You acknowledge that this Website and any goods that you obtain from our Website are provided for your personal use only and may not be commercially distributed without our permission.
IMAGES
Many of the product images displayed on Monster Futsal Website and in advertisements and catalogues have been created by our own professional team of photographers, Pre-Order or Back Order products may display the manufacturer sample, the final released product may have slight differences in terms of colour or pattern. Once the final released product is received at Monster Futsal if we notice any differences to the sample, the product will be re-shot and image changed on the Website.
PURCHASING PRODUCTS
All orders placed on our Website do not constitute a contract and all products are genuine and authentic. All orders are subject to these Terms & Conditions and are subject to acceptance by Monster Futsal. When orders are placed on our Website, we will send an order confirmation that the order request has been acknowledged, this email does not constitute acceptance of the order. Our acceptance of the order is confirmed when delivery of the order is made to you.
Monster Futsal will not accept liability for any charges applied by your card provider relating to the transaction.
Monster Futsal reserves the right to decline orders for bulk/high value purchases or the identification of a pricing or product description error. We reserve the right to change price and availability information without notice.
PRODUCT ORDERS
All orders place through the Website are subject to Monster Futsal acceptance. This means that Monster Futsal may refuse to accept or may cancel any order, whether the order has been confirmed, for any or no reason, and without liability to you or anyone else. Refund will be provided for the order cancelled by Monster Futsal.
INTERNATIONAL ORDERS
For our international customers, kindly contact our customer service to purchase our products. Please note that the price provided by our customer service for the product is exclusive of any additional charges levied by the government of the recipient country. Any customs or import duties levied by the government of the destination country on the package or product must be borne by the recipient. Monster Futsal is not responsible for any action taken on the package or product by the government of the recipient country upon it arrival there.
AVAILABILITY
Monster Futsal will endeavour to display availability as accurately as possible. If we are unable to supply the goods requested, we will aim to assist you in finding a suitable alternative which you are happy with, however, a difference may be required to be paid. If you do not wish for an alternative product, we will cancel the order and any pending transaction promptly, please be aware that funds may take several days to reallocate in your account.
CANCELLATION
All sales are final upon the acceptance of the order by Monster Futsal and no cancellation is allowed. However, Monster Futsal have the discretion to change the order upon request from the customer before the product being dispatched. Any change of order must be communicated in writing to our customer service.
PRE-ORDER OR BACK ORDER PRODUCT
No cancellation or changes can be made to the order involve Pre-Order or Back Order product. Pre-Order and Back Order dates are provisional and Monster Futsal cannot be held responsible for any costs incurred for your time or services paid for if there are delays or non-supply of product.
PERSONALISED PRODUCTS, USER UPLOADED CONTENT AND CUSTOMISATION REQUESTS
Order containing personalised products cannot be changed, cancelled or returned unless the product has a genuine manufacturer’s default. Monster Futsal reserve the right to utilise our knowledge and expertise in positioning, sizing and the method of personalisation and customisation. Any images shown on our site indicate only a rough guide as to how the finished item will appear.
By placing your order for personalised or customised products, you agree that Monster Futsal will use the guidelines provided by you during the order placing process to determine an appropriate and suitable way to personalise or customise your order and you agree to accept the decisions made by Monster Futsal when using the guidelines provided by you.
CLAIMS FOR NON ARRIVAL
You will be provided a with delivery date estimation during checkout. Please note that any dates shown are estimates only and do not constitute guarantees. You may need to allow extra time for your order to arrive if it has not arrived before the estimated delivery date.
Monster Futsal uses reputable and reliable carriers who will allow you to track your order so you will be able to follow its progress and see when delivery is likely to take place. Details of how to track your order will be sent to you by e-mail when your order is passed to the carrier.
Please note that the claims for non-arrival of orders will not be investigated until 20 days have elapsed since the parcel was dispatched.
If our carrier has scanned your parcel as delivered to you but you have not received it, please contact our customer service. You will be required to allow us 30 business days from our acknowledgement of your claim to investigate all such claims. You will also need to fully co- operate in the investigation and provide us with all documentation that we request during the process. Failure to do so will result in a failed claim.
No claims of “non-delivery” will be exempt from investigation. Investigations will be executed as swiftly as possible; however, 30 working days is required to allow us to communicate with the courier company and relevant authorities and also for the completion/review of all relevant documentation.
Where the investigation concludes that an attempt to defraud the company has taken place, it is Monster Futsal’s policy to refer such cases for prosecution and all evidence collected will then be passed to the relevant authorities. We operate a zero tolerance to such criminal activity and are committed to protecting ourselves, our fellow online retailers and our customers from the increased costs that are associated with becoming a victim of these crimes.
LIABILITY
Monster Futsal will endeavour to ensure that this Website is continuously fully operational. However, we cannot guarantee that the Website will be fault free. Access to this Website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.
By using this Website and any subsite, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of Monster Futsal and if Monster Futsal is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a force majeure and Monster Futsal shall be excused the performance for so long as such a situation endures.
For the purposes of these Terms and Conditions, the term force majeure shall be deemed to include any cause affecting the performance by Monster Futsal of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of Monster Futsal and in particular, but not limited to, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster, any legislation, regulation, rule or ruling of government, court or any competent authority.
You agree to indemnify, defend and hold Monster Futsal, their directors, employees, information providers, licensor and licensees, officers and partners, (collectively, the “Indemnified Parties”) harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions. You will co-operate as fully as reasonably required by Monster Futsal as the case may be, in defence of any claim. Monster Futsal reserves the right, at their own expense, to assume the exclusive defence and control of any matter and you shall not, in any event, settle any matter without the written consent of Monster Futsal.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable laws, none of Monster Futsal nor any of their respective director, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this Website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if Monster Futsal have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall Monster Futsal accept liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this Website.
ALTERATIONS
Monster Futsal have the right to amend, remove or vary our services and/or any part of the Website (including our T&Cs) at any time.
CONTACT US
If you have any comments, complaints or questions about our website or any of the products supplied to you, please let us know by emailing to us at monster.futsal.my@gmail.com or by contacting our customer service.
WEBSITE USE RESTRICTION
You may use the Content only for your own non-commercial use to participate in the website or to place an order or purchase products from Monster Futsal. Any other use is prohibited unless agreed to by Monster Futsal in writing.
You agree not to change or delete any ownership notices from materials downloaded or printed from the Website.
You agree not to modify, copy, translate, broadcast, perform, display, distribute, frame, reproduce, republish, download, display, post, transmit or sell any intellectual property or content appearing on the Website, including user-generated content, without the prior written consent of Monster Futsal, unless it is your own user-generated content that you legally submitted on the Website.
You agree not to use any data mining, robots, scraping or similar data gathering methods. Nothing in these Terms of Use shall be interpreted as granting any license of intellectual property rights to you.
WARRANTY DISCLAIMER
Monster Futsal is not responsible or liable for any User Generated Content or other Content posted on the Website or for any offensive, unlawful or objectionable content you may encounter on or through the Website. The Website, User Generated Content, Content, and the materials and products on this Website are provided and without warranties of any kind. To the fullest extent permitted by law, Monster Futsal disclaims all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a purpose and non-infringement.
Monster Futsal cannot guarantee and does not promise any specific results from use of the Website. Monster Futsal does not represent or warrant that the Website will be uninterrupted or error-free, that any defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or anything else harmful. To the fullest extent permitted by law, Monster Futsal does not make any warranties or representations regarding the use of the materials or Content in the Website in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. You understand and agree that you download or otherwise obtain Content (including any mobile client) at your own risk and that you will be solely responsible for your use and any damage to your mobile device or computer system, loss of data or other harm of any kind that may result.
Monster Futsal reserves the right to change all Content and other items used or contained in the Website at any time without notice.
GOVERNING LAW
These Terms and Conditions and any contracts made under them are governed by and shall be governed and construed in accordance with the laws of Malaysia whose courts shall be courts of exclusive competent jurisdiction. We make no representation that materials on this Website are appropriate or available for use in other locations and accessing them from territories where their contents are illegal is prohibited. Customers who access this Website from locations outside Malaysia do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under the law of Malaysia.
TERMINATION
Monster Futsal reserve the right to suspend your use of the Website at any time for operational, regulatory, legal or other reasons. We may terminate your use of the Website and/or your account with us with immediate effect if you breach any of these Terms.